A lighthouse and pine tree in shadow at sunset. The words Did You Know are in blue at the base of the image

Did You Know – Visitor Contact Tips

The two basic building blocks of visitor contacts are:

  • WHAT you say to the visitor; and
  • HOW you say it.

You should always look for opportunities to enhance the experience of the visitor. The primary tools in accomplishing this are KNOWLEDGE of your local area and the State of California, and your ATTITUDE when delivering that knowledge.


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